User Privacy Policy
Welcome to the Privacy Policy for FoxyFlush. This page explains how we collect, use, store and protect personal and technical information when you use our casino and sportsbook services. We take your privacy seriously and aim to be clear about the data we handle and the choices available to you.
Types of data we collect
We collect several categories of information to operate accounts, process payments and provide our services. Collection depends on how you interact with the site and which features you use.
Personal data
Personal data may include your name, date of birth, contact details, identification documents provided for verification, and account credentials. We gather only the information necessary to create and manage your account and to meet legal verification needs.
Technical data
We collect technical data such as IP address, device type, browser information, operating system, and usage data. This information helps us maintain service stability, detect fraud, and optimise the site for different devices.
Transactional data
Transactional data covers deposits, withdrawals, bet history, game activity and payment confirmations. We record transaction timestamps and basic payment method details to process requests and resolve account queries.
How we use your information
We use collected data to create and manage accounts, verify identity, process deposits and withdrawals, offer customer support, prevent fraud, and improve our services. We may also use aggregated data for analytics and product development. Where required, we will ask for consent before using data for marketing.
Data protection practices
We maintain organisational and technical measures to protect personal data from unauthorised access, loss or misuse. Access to personal information is limited to authorised staff and contractors who need the data to perform their duties. While we work to keep data secure, no method of transmission or storage is completely risk-free.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable account sessions, and measure site performance. You can control cookie settings via your browser and account preferences. Third-party services used on the site may set their own cookies; these are subject to the third parties' policies.
User rights
You may have rights to access, correct, restrict or delete your personal data, and to object to certain processing activities. You can also request a copy of data related to your account activity. The availability and scope of these rights may vary depending on applicable law.
Access, correction and deletion
To access, update or request deletion of your data, contact our support team. We will respond and act on valid requests in accordance with applicable practices. Certain account or transaction records may need to be retained for operational or compliance reasons even after account closure.
Information sharing and third parties
We share personal data with service providers who support operations, such as payment processors, identity verification services and customer support vendors. We require partners to safeguard data and restrict their use to agreed purposes. We do not sell personal information.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or practices. When we make material changes we will notify account holders through the site. For questions or requests, please contact [email protected]. Thank you for trusting Foxy Flush with your information.