FoxyFlush Casino Terms and Conditions

These Terms and Conditions describe the rules that govern your use of the FoxyFlush platform and our relationship with you as a player. We set out account responsibilities, eligibility, acceptable use rules, payment and bonus mechanics, and how to raise disputes. By accessing or using our services you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Keep your contact and identity details up to date and notify support immediately if you suspect unauthorized access. We may suspend or close accounts where activity appears fraudulent, abusive or otherwise in breach of these Terms.

Verification and KYC

We require identity and address verification before processing withdrawals. You must provide valid documents when requested and cooperate with any security checks. Failure to complete verification may delay or block withdrawals and other account actions.

Eligibility requirements

Access to our services and specific offers may vary by location. You must meet the minimum legal age for gambling in your jurisdiction and be authorized to use online gambling services where you are located. If local law prohibits your participation, you must not open or use an account.

Acceptable platform use

Use our site only for lawful gambling and related account activity. Prohibited conduct includes attempting to manipulate games, using bots or automated tools, collusion, money-laundering, chargeback abuse, and tampering with technical systems. We reserve the right to investigate suspected breaches and to suspend accounts or withhold funds where misconduct is confirmed.

General bonus and promotion rules

Promotions are subject to specific terms that appear on the relevant offer card. Offers may be market-specific and can change. Where wagering applies, the requirement for a given promotion is stated in the promotion terms. Examples of reported wagering rules include a welcome bonus at 40× the bonus amount, a Monday reload at 35× the deposit plus bonus (35×(D+B)) and certain cashback offers with 1× wagering. Deposits may also need to be turned over a minimum number of times before withdrawal. Maximum bet rules and game contribution rates apply and are detailed in each promotion's terms.

Deposits and withdrawals

Payment options available to you depend on your account and country. Minimum deposit and withdrawal amounts may vary; reported examples include a minimum deposit of €25 and a minimum withdrawal of €100. Withdrawal limits can apply, for example day and month caps, and we may set pending periods for security reviews. Typical processing times vary by method and may include instant crypto transfers, e-wallets within 24 hours and bank transfers within several business days. We do not process withdrawals until required verification steps are completed.

Dispute resolution

If you have a question or dispute, contact our support team at [email protected]. We will investigate complaints promptly and aim to resolve issues by reviewing account activity and available evidence. If a resolution cannot be reached informally, we may suggest escalation options listed on the site. We retain the right to take protective action such as account suspension while a dispute is being reviewed.

Updates to terms and conditions

We may update these Terms from time to time. Changes will be posted on the site and, where appropriate, communicated by email or site notification. Continued use of the service after changes are posted constitutes acceptance of the updated terms. For questions about these Terms or our policies, contact [email protected] or consult the Help section on Foxy Flush.