Responsible Gambling

At FoxyFlush we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear tools and guidance to help you manage your activity, protect your account, and get support if gambling stops being enjoyable. This page explains the options available, signs to watch for, and where to find help.

Player protection principles

We aim to promote safe play by making controls easy to set and by acting quickly when a player requests help. We balance straightforward account access with checks that protect players and their funds. Our team is trained to respond to requests for limit changes, breaks, and account closures in a timely and discreet way.

Activity-control tools

Deposit limits

Players can set deposit limits to control how much they add to their account. Limits can usually be applied per day, week or month and adjusted by contacting support. Setting a lower deposit limit is an effective first step for keeping spending in check.

Time limits and breaks

We offer short-term time-outs and temporary account breaks to help you step away when needed. During a time-out you will not be able to place bets or make deposits. If you need a longer interruption, self-exclusion is also available.

Loss limits

Loss limits and session limits vary between players and may not be standard for every account. If you want to set a loss limit or discuss session controls, please contact support and we will help explore the options available for your account.

Self-exclusion

If you decide you need to stop playing for a longer period you can request self-exclusion. Self-exclusion blocks access to your account for the agreed period and prevents new registrations under the same details where technically possible. Our team can explain how to apply and what happens to pending withdrawals during the exclusion.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, increasing deposit amounts or frequency, borrowing to gamble, neglecting responsibilities, or mood changes related to play. If you or someone close to you shows these signs, consider using our tools or seeking professional advice.

Tips for maintaining control

Practical steps include setting strict deposit limits, scheduling regular breaks, avoiding gambling when stressed or impaired, and keeping a record of time and money spent. Use account controls proactively and review them regularly as your situation changes.

Professional help and support organisations

If you need further support beyond our tools we encourage you to contact specialist organisations. We link to recognised services such as GamCare, Gambling Therapy and BeGambleAware, and can provide referrals on request. For immediate assistance with your account contact our support team via live chat or email at [email protected].